SHIPPING & RETURN POLICY
Shipping and Handling Charges.
Domestic Shipping Policy:
All domestic packages should be delivered via UPS with the exception of P.O. Box addresses which will be shipped via USPS. Your shipment should arrive within 3-10 business days of your order unless otherwise indicated. For shipping options not listed on our website please email prior to placing your order. Orders placed after 12pm EST may not ship until the following business day. Orders place on Friday after 12pm EST may not ship until the following Monday. Orders are not processed or shipped on Saturdays, Sundays, or Holidays.
International Shipping Policy:
All international packages will be shipped via USPS. HawksShop.com is not responsible for any international fees. Your shipment delivery date may vary by destination. For shipping options not listed on our website please email prior to placing your order. Orders placed after 12pm EST may not ship until the following business day. Orders place on Friday after 12pm EST may not ship until the following Monday. Orders are not processed or shipped on Saturdays, Sundays, or Holidays.
Return / Exchange Policy
Refunds - If you are not satisfied with your order, please send the item(s) back to:
within 30 days of receipt date. In the package, please include a note stating your desired action as well as the original copy of the receipt. Please make note of the tracking number from the package for your reference. If you were sent a damaged or defective item or if you were sent the wrong item due to our mistake, we can either replace it for you or issue a refund for any applicable shipping if appropriate. Shipping costs will not be returned unless there was product defect or error.
Please note: Personalized items cannot be returned for any reason except product defect.
Exchanges - If at any point you decide you are unsatisfied with your purchase, you can return your order for a refund or exchange the item for another size or color. Exchanges are only allowed within 30 days of receipt date. For an exchange, please email us at HawksShop@hawks.com and we'll be happy to assist.
ALL CLEARANCE ITEMS ARE FINAL SALE
Click below to start your return:
https://hawksshop.com/a/returns
If you have any further questions contact us at HawksShop@hawks.com